01
Lobby Management
The lobby is the first impression of your property. Our staff run the front desk, greet residents and guests by name, and keep the space calm and orderly through the day. Presence is consistent from the first shift to the last.
A Valcor Group Company · Los Angeles
Luxury residential front-of-house, staffed to your building’s standard.
Valcor Concierge places hospitality-trained staff in luxury residential and Class-A commercial properties across greater Los Angeles. Uniformed to your property. Supervised. Consistent from open to close.
Services
What we handle
Front-of-house hospitality for the properties that expect it.
02
Visitor Coordination
We coordinate expected guests, vendors, and contractors from arrival to departure. Staff confirm who is expected, announce arrivals to residents, and direct people to the right place. The experience is warm and unobtrusive.
03
Package & Delivery
Deliveries are logged, stored, and handed off without clutter. Residents are notified when a package arrives, and each item is tracked until it is collected. Couriers and food deliveries are coordinated at the door.
04
Resident Services
Our staff support residents with everyday requests: reservations, deliveries, building information, and vendor coordination. Requests are handled promptly and followed through to completion.
The Standard
The standard behind the desk
Front-of-house is only as good as the people at the desk. We staff, train, and supervise to a single standard, and we hold it.
-
Hospitality-trained
Our staff are trained for front-of-house hospitality: how to greet, how to anticipate, how to carry themselves in a luxury setting. Service is the job, not an add-on.
-
Uniformed to the property
Staff present in attire matched to your building. They read as part of the property, not as visitors passing through.
-
Supervised
Every placement is supervised. Scheduling, coverage, and performance are managed by Valcor Concierge, so the standard stays even across shifts.
-
W-2 employment
Our people are W-2 employees, not contractors. That means training, accountability, and continuity you can count on.
-
Backed by the Group
Valcor Concierge operates under Valcor Group Inc., a veteran and law enforcement owned company founded in 2022.
The Family
One group, two divisions
Valcor Concierge is a division of Valcor Group Inc., a veteran and law enforcement owned company founded in 2022. Our sister division, Valcor Security, operates across California. Properties working with both divisions get two teams under one standard.
Service Area
Where we work
Greater Los Angeles and Southern California.
- West Hollywood
- Beverly Hills
- DTLA
- Hollywood
- Westwood
- Brentwood
- Bel Air
- Santa Monica
- Marina del Rey
- Culver City
- Pasadena
- Burbank
FAQ
Questions, answered
What does Valcor Concierge handle?
Front-of-house hospitality for residential and commercial properties. That includes lobby management, visitor coordination, package and delivery handling, and day-to-day resident services. Our staff are the welcoming face of your building.
Which properties do you serve?
Luxury residential buildings, Class-A commercial properties, and HOA communities across greater Los Angeles. If you are unsure whether your property is a fit, ask us and we will tell you plainly.
How are staff trained and employed?
Our people are W-2 employees, trained for front-of-house hospitality and uniformed to your property. Every placement is supervised by Valcor Concierge, so scheduling and standards stay consistent across shifts.
How is Valcor Concierge different from Valcor Security?
Valcor Concierge is the hospitality division. Our staff manage front-of-house and resident services only. Work outside that scope is a separate engagement through our sister division, Valcor Security.
How quickly can staff be placed?
Timing depends on the property, the role, and the coverage you need. Tell us your requirements and we will give you a realistic placement timeline, not a guess.
How do we request a proposal?
Use the contact form on the Valcor Group site or email [email protected]. Share your property name, type, and what you need, and we will follow up during business hours.
Contact
Request a proposal
Tell us about your property. We will follow up during business hours.
Requests for both divisions run through the Valcor Group contact form. Select Concierge as your service so your request routes straight to the front-of-house team.
- [email protected]
- Office Hours
- Monday to Friday, 10am to 6pm
- Address
- 925 N La Brea Ave, Suite 500
West Hollywood, CA 90038